Moorlands Vehicle Rentals Terms of Hire

Normal terms and conditions of rental apply at all times. All rates include insurance and are subject to availability. Despite the purchase of insurance an excess will be charged for any vehicle damage. Insurance cover is for UK mainland only unless clearance is granted prior to rental. Rate reductions are available for renters providing their own insurance cover (please ask for details). Rates include breakdown recovery.

 

Drivers

Drivers must be aged 23 years or over. Drivers aged 23–24 can hire up to a standard group car or a group B van. Drivers aged 25 or over can hire our PG group vehicle and all other vehicle groups. For drivers aged 23–24 a young driver supplement of £12 per day will be chargeable and will be required when booking online. We can not hire to drivers over 75 years of age due to insurance.Additional drivers will be required to pay additional second driver insurance of £15 for cars and £20 for vans.

 

UK Drivers

Driving Licence and Identification

UK drivers should bring their valid driving licence (original copies only) and two further forms of identification, one of which must include proof of address. This can be two bills or one bill and another form of photographic identification, preferably a passport. Acceptable documents include utility bills and bank or credit card statements issued within the last three months.

All UK drivers (excluding Northern Ireland) should also bring their access code from the DVLA, which you can acquire from the DVLA’s online Share Driving Licence system.

Drivers must have held a full valid driving licence for a minimum of 4 years to be able to hire from us. Drivers must have a clear insurance record. Certain endorsed licences may or may not be accepted at the discretion of the rental location.

EU and International Drivers 

EU licence holders not residing in the UK must bring a domestic driving licence and either a passport or ID card.

EU licence holders who are residents in the UK must bring with them a domestic licence, passport or ID card and proof of UK address. This can be two bills or one bill and another form of photographic identification, preferably a passport. We also accept utility bills and bank or credit card statements that have been issued in the last three months.

 

Drivers from outside the EU must possess a valid domestic driving licence with an English translation. If the English translation is not available, an international driving permit is required in addition to a domestic driving licence.

A passport must also accompany a domestic driving licence.

Additional Drivers

You can add additional drivers to your booking, please visit our additional services page for more information. No person other than the renter or approved additional driver(s) is permitted to drive the vehicle rented. Seatbelts must be worn at all times as required by law. Additional drivers added to the booking must also provide a valid driving licence along with their access code from the DVLA, which can be acquired from the DVLA’s online Share Driving Licence service, plus proof of address.

Vehicle Rentals

Car Rental

Minimum rental period is 1 day.

Mileage allowance:

• 1-3 Days: 200 miles per day free of charge
• 4 Days plus: unlimited mileage
• Weekend rental (Fri 5.00pm to Mon 9.00am)

Mileage excess:

 

20p is charged for every additional mile travelled.

Van Rentals

Minimum rental period is 4 hours subject to availability. 

Mileage allowance:

• 1 Day plus: 200 miles per day free of charge

Mileage excess:

20p is charged for every additional mile travelled.

Driving outside the UK

We do not hire for outside UK.

Additional Charges

Payments

For advance bookings payment in full is required. For cancellations, 1 day’s payment will be charged if less than 24 hours notice is given. Most major credit / debit cards are accepted. Late payments for extensions may be subject to an administration fee.

Deposits

A minimum £100 fuel deposit is required on all hires, full deposit requirements will be confirmed at the time of vehicle collection. Customers who place their reservations over the phone will be informed of the deposit requirements at the time of booking. Deposits are required to be paid at the branch.

Excess

For information on our insurance excess and our excess waiver please see additional Services & Excess Waver.

 

Rental Extensions

 

Subject to availability, rentals may be extended by contacting the rental office and arranging an extension during time of original rental, failure to do so will result in the vehicle being uninsured. Late payments for extensions may be subject to an administration fee.

Vehicle Availability

To avoid disappointment vehicles should be booked in advance. Models shown and all descriptions are for general guidance only and while every effort is made to comply with requirements we cannot guarantee a specific model.

 

Moorlands Vehicle Rentals Limited reserves the right to refuse rental and to amend terms and conditions without notice.